Cancellation & Refund Policy
Effective Date: June 11, 2025
This Cancellation and Refund Policy outlines the terms under which refunds or cancellations may be provided for purchases made on QuizSparks ("we", "our", or "us") at https://www.quizsparks.com.
1. Digital Nature of Our Services
All purchases made on the Platform are for digital educational services, such as quizzes, learning plans, and subscriptions. These are delivered instantly and are non-tangible goods.
2. No Refund Policy
Due to the digital and consumable nature of our content, all payments are non-refundable. This includes but is not limited to:
- Subscription plans (monthly, yearly)
- One-time purchases of quiz modules or bundles
- Premium or early access content
If a refund is issued as an exception, it will be solely at the discretion of our support team.
3. Subscription Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation:
- Your access will remain active until the end of the billing cycle
- No partial refunds will be issued for unused time
4. Failed or Duplicate Transactions
If you are charged twice or experience a failed payment, please contact us within 7 days. We will verify and process a refund if applicable.
5. Policy Updates
We may update this policy from time to time. Continued use of our services constitutes acceptance of the most recent version.